Postal and courier networks
Map collection, sorting and delivery, the service territory and partners. Compare the actual network with the business’s records and proposed expansion.
Postal, Courier & Logistics Legal Advice in Vietnam
For courier operators, postal businesses, 3PL providers, fulfilment centres and warehouse operators entering or expanding in Vietnam. Duong Tri Law separates the services actually performed and connects licensing, networks, transport, contracts, cash-on-delivery funds and responsibility for customer goods.
Define the delivery, logistics, COD and customer service model
3PL, warehousing and fulfilment
Separate storage, picking, packing, order processing and transport. Identify the party responsible for each handover and for inventory discrepancies.
Platforms and cash-on-delivery services
Clarify whether the platform connects parties or contracts directly. Trace collection authority, fund transfers, reconciliation and access to recipient data.
Match licensing, network, contract, data and payment workstreams
Distinguish postal, transport and logistics activities
Use the full shipment journey and actual responsibilities to scope the licensing and market-entry review, rather than the business’s marketing label.
Allocate custody and delivery responsibility
Define acceptance, delivery evidence, failed delivery, returns, loss, damage and the way customer complaints reach the responsible party.
Control COD and partner information flows
Document collection instructions, settlement periods, shortfalls and data shared with agents, drivers, warehouses and platforms.
Logistics risks to identify before launch or network commitments
- A network or service expansion may outgrow the assumptions reflected in existing records and customer terms.
- Unclear handover evidence or COD reconciliation can leave several partners disputing the same loss or payment shortfall.
Choose the legal service for the identified logistics workstream
Postal and transport procedure review
Use after identifying the actual services, territory and applicant so the relevant procedural work can be scoped.
Logistics and COD contracts
Review custody, handovers, service levels, claims, loss, damage and the handling and reconciliation of cash-on-delivery funds.
Logistics market-entry review
Assess the overseas investor and intended service mix before selecting a local company, partnership or acquisition structure.
Related transport and e-commerce activities to review
Transport
If the business directly undertakes transport or retains carriage responsibilities, review the vehicles, carriers, cargo and operating model.
E-commerce & digital platforms
If the business operates online sales or a multi-party transaction platform, review the seller, platform, payment and customer roles.
Questions to resolve before the logistics review
Can one review cover the whole logistics chain?
It can coordinate the work, but it should distinguish the actual activities and parties. Storage, postal services, transport and platform operation should not be assumed identical.
Why include COD in the contract review?
Collection authority, fund ownership, reconciliation evidence and shortfall handling should match the operational process and responsibilities agreed with customers and delivery partners.
Discuss your postal, courier or logistics business in Vietnam
Send a non-confidential summary of the model, parties, stage and intended timing. Duong Tri Law can identify the questions to review and agree the work, required documents and deliverables.