Own-sales website
The operator promotes or sells its own goods or services. Review the current notification and disclosure obligations for that function.
E-commerce Website Registration & Compliance in Vietnam
Classify the website by what users can actually do, then prepare the applicable platform notification, registration or other compliance steps under Vietnam’s current e-commerce framework.
SERVICE GUIDE
Notification, registration or another platform route?
The label “e-commerce website” covers several operating models. The filing decision starts with the actual journey of sellers and customers under the 2026 legal framework.
Third-party platform
Other traders can list, sell or transact through the site. Evaluate the intermediary-platform registration and operating responsibilities.
Information site
A corporate profile without order or transaction features should not automatically be classified as an online store.
Booking forms, embedded checkout, marketplace listings and links to other sellers can change the answer. The 2025 E-commerce Law and Decree 248/2026 require a fresh classification; an old badge or filing category is not enough for a newly launched model.
SERVICE GUIDE
Inventory the website before preparing a file
The application or notification needs to describe the website that users actually encounter, including mobile layouts and linked domains.
Operator
Company identity, registered details, contact point, domain ownership and the person responsible for operation.
Transaction flow
Product or service pages, basket, booking, payment, fulfilment, cancellation, returns and customer support.
Other participants
Seller onboarding, store pages, content approval, commission and complaints when third parties participate.
We ask for a live or test URL, screenshots and administrator explanation. This gives a stronger basis for classifying the route and spotting inconsistencies between public pages and the proposed filing.
SERVICE GUIDE
Align the file with public website disclosures
Many delays begin when policies describe a different business from the one implemented in the interface.
Operator and product information
Show accurate operator identity, goods or services, price components and relevant conditions in a way customers can find.
Ordering and complaints
Explain order confirmation, payment, delivery, cancellation, refunds and complaint handling for the actual flow.
Privacy and platform terms
Match data collection and any seller rules to the contracts, notices and technical experience.
An intermediary site needs a governance layer for third-party sellers, prohibited items, takedown and disputes. We identify the policies and product changes necessary before filing, rather than treating legal wording as a substitute for functionality.
SERVICE GUIDE
Prepare the route-specific filing package
There is no single dossier for every website. The current published procedure and platform category govern the documents and channel.
Own-sales route
Gather operator and domain details, screenshots and required public information for the applicable notification.
Intermediary route
Prepare the operator records, platform description, rules, transaction policies and other materials required by the current registration procedure.
Existing confirmation
Check the previously confirmed scope and transitional treatment through 30 June 2027 before changing a legacy profile.
We separate the authority filing from website-policy drafting and technical remediation. Any time estimate is based on the actual completeness of the site, not only the published authority processing period.
SERVICE GUIDE
What changes require another review?
A filing must remain consistent with the running site. Treat product releases as potential legal changes.
Operator or domain
Transfer of ownership, new domain or changed company details can affect an existing profile.
Business model
Adding third-party sellers, auctions, promotion services or cross-border features may move the platform into a different category.
Customer terms
Material changes to ordering, payments, privacy or complaint processes should be checked against disclosures and the filing.
Our handover includes a change-control list for the product and operations teams. The review covers the website’s filing status and the compliance requirements relevant to its actual functions.
SERVICE GUIDE
Apply the 2026 framework to a real platform
The Law on E-commerce took effect on 1 July 2026, so a new filing should be classified against the current law, implementing decree and published administrative procedure.
Some older guidance still describes website notification and registration using the former categories. The same words may remain in a current procedure, but the operator should check the current platform definition, authority, channel and evidence rather than copying a legacy form. Confirmations issued before the new law have transitional treatment through 30 June 2027, subject to their scope.
We prepare a one-page model map showing whether the operator sells directly, enables third-party transactions or performs another platform function. That map drives the document list and explains the classification to product, legal and compliance teams.
SERVICE GUIDE
What the website must keep aligned
A filing is credible only if the public site and internal operating rules reflect the same transaction.
The operator identity, domain, goods or services, prices, ordering, cancellation and complaint process should be compared with the screenshots and policies submitted. For a platform with independent sellers, the review expands to onboarding, product-content controls, prohibited goods, takedown and dispute handling. Personal-data notices and sector licences may also be relevant, but are scoped separately.
A product change log should capture new marketplaces, promotions, auctions, payments and third-party integrations. Each significant release can be screened for an update or new filing so the site does not outgrow the legal record.
HOW WE WORK
From first review to next decision
- Classify the website modelWalk through the website’s real ordering and seller functions to classify the platform.
- Review current obligations and transitionCompare the current law and transitional position with any existing confirmation.
- Align disclosures and supporting fileAlign operator disclosures, terms, policies, screenshots and supporting records with the chosen route.
- Submit through the current route and track changesSubmit through the current channel where required and screen later feature changes against the filed profile.
INITIAL REVIEW
What to send for a useful first review
These items let us classify the route and give a realistic scope before requesting originals, translations or formal signatures.
- Current or test website URL, all relevant domains and a screen recording of ordering.
- Operator’s registration details and the team responsible for website policies.
- Whether third-party sellers can register, list products or transact.
- Terms, privacy, payment, returns and complaint policies currently displayed.
- Any historic e-commerce notification or registration confirmation.
SERVICE GUIDE
What the engagement can deliver
A feature-to-obligation matrix, gap list for policies and public disclosures, required filing package and change-control checklist. A confirmation or filing profile must stay aligned with the website users actually see. Changes to the operator, transaction model, domain, policies or third-party seller functions should trigger a compliance review. Timing and cost vary with the platform category, readiness of public disclosures and transitional status of any pre-July-2026 confirmation.
Questions before you proceed
Is a simple company website an e-commerce platform?
The answer depends on its functions and transaction model. Review the actual site rather than the label.
Can an old Ministry confirmation be reused?
Existing confirmations have transitional rules; check the profile, scope and deadline against the current law.
Is a business brochure site always subject to e-commerce filing?
No. Assess whether users can place orders, book services or transact and whether the site hosts third-party sellers.
What if we add a marketplace after registering an own-sales site?
The new feature can change the platform category and associated filing and operating duties. Review it before release.
Does an old confirmation continue forever?
The 2025 law contains a transition period through 30 June 2027 for qualifying confirmations; check the original scope and any later changes.
LEGAL BASIS
Source and scope
This guide draws on Law 122/2025/QH15 and Decree 248/2026/ND-CP and the corresponding Vietnamese service page. Forms, deadlines and filing routes should be confirmed against the current rules and the facts of each matter before submission.
NEXT STEP
Discuss the facts before filing
Send the current records, your planned activity and any deadline. We will identify the initial questions and agree the scope of work.